CONTRA COSTA COUNTY PRIVACY NOTICE
INFORMATION THAT MAY BE COLLECTED AND HOW IT MAY BE USED
If you do nothing during your visit to the Contra Costa County Web site but browse or download information, we may automatically collect and store the following information about your visit:
1. The Internet Protocol address and domain name used but not the email address. The Internet Protocol address is a numerical identifier assigned either to your Internet service provider or directly to your computer. We use the Internet Protocol Address to direct Internet traffic to you;
2. The type of browser and operating system you used and your connection speed;
3. The date and time you visited this site;
4. The web pages or services you accessed at this site; and
5. The web site you visited prior to coming to this web site.
The information we may automatically collect or store would be used to improve the content of our web services and to help us understand how people are using our services. Contra Costa County analyzes our web site logs to continually improve the value of the materials available on our site. Our web site logs are not personally identifiable, and we make no attempt to link them with the individuals that browse the Contra Costa County Web site.
If during your visit to Contra Costa County, you participate in a survey or send an email, the following additional information will be collected:
1. E-mail correspondence: The e-mail address and contents of the e-mail;
2. Surveys: Any information you volunteered in response to a survey.
The information collected may not be limited to text characters and may include audio, video, and graphic information formats you send us. The information is retained in accordance with the Contra Costa County rules and regulations.
We may use your email to respond appropriately. This may be to respond to you, to address issues you identify, to further improve our web site, or to forward the email to another agency for appropriate action. Survey information would be used for the purpose designated.
PERSONAL INFORMATION AND CHOICE
“Personal information” is information about an individual that is readily identifiable to that specific individual. Personal information includes personal identifiers such as an individual’s name, address, and phone number. A domain name or Internet Protocol address is not considered personal information.
We would not collect personal information about you unless you voluntarily participate in an activity that asks for information (i.e. sending an e-mail or participating in a survey). If you choose not to participate in these activities, your choice will in no way affect your ability to use any other feature of Contra Costa’s Web site.
If personal information is requested on the web site or volunteered by the user, County rules and regulations, the State’s Information Practices Act of 1977 or the Federal Privacy Act of 1974 may protect it. However, this information is a public record once you provide it, and may be subject to public inspection and copying if not protected by above mentioned legal references.
Users are cautioned that the collection of personal information requested from or volunteered by children on-line or by email will be treated the same as information given by an adult and may be subject to public access.
In the County of Contra Costa, rules and regulations exist to ensure that government is open and that the public has a right to access appropriate records and information possessed by County government. At the same time, there are exceptions to the public’s right to access public records that serve various needs: the privacy of individuals is included among these exceptions. Exceptions are provided by County, State and Federal laws.
We strive to protect personally identifiable information by collecting only information necessary to deliver our services. All information that may be collected at this site becomes public record that may be subject to inspection and copying by the public, unless an exemption in law exists.
In the event of a conflict between this Privacy Notice and the Contra Costa County Board Ordinance 95-6 or other legal entity governing the disclosure of records, the Contra Costa County Board Ordinance or other applicable law will control.
ACCESS AND CORRECTION OF PERSONAL INFORMATION
You can review any personal information we collect about you. You may recommend changes to your personal information you believe in error by submitting a written request that credibly shows the error. If you believe that your personal information is being used for a purpose other than what was intended when submitted, you may contact us. In all cases, we will take reasonable steps to verify your identity before granting access or making corrections. See Contact Information section.
What is a Cookie?
A cookie is a small amount of data, which may include an anonymous unique identifier, that is sent to your browser from a web site’s computers and may either be used only during your session (a “session” cookie) or may be stored on your computer’s hard drive (a “persistent” cookie). Cookies can contain data about user movement during the visit to the web site. If your browser software is set to allow cookies, a web site can send its own cookie to you.
Why are Cookies Used on Web Sites?
Cookies are one mechanism for maintaining continuity during a user’s visit to a web site. They allow data to be maintained for users’ benefit as they navigate a site. This is referred to as “session” or “management” cookie. These cookies go away when you terminate your visit to the web site as they are maintained only in your browser’s active memory during your session. Cookies may be also be stored on your computer so that you can be recognized by a web site on subsequent visits. They can be read by the web site that set them whenever you enter the web site. They are often used on web sites that require you to login in order to save you from entering all of your log-in information. They may store information on your unique identifier and the areas of the web site you have visited before. These cookies are stored on your computer’s hard drive after you have left your web site visit and consequently are often referred to as “persistent” cookies.
Choices about Cookies
You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. (Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.)
Contra Costa County Practices Regarding Cookies
Presently, Contra Costa County would only use session cookies. The information on these cookies would be retained by the County only while the user’s session is active in a table that lists the unique identifiers of those currently using the site.
The County has taken several steps to safeguard the integrity of its telecommunications and computing infrastructure. Security measures have been integrated into the design, implementation and day-to-day practices of the entire operating environment as part of its continuing commitment to risk management.
This information should not be construed in any way as giving business, legal, or other advice. This information should not be construed as warranting as fail-proof the security of information provided through County supported web sites.